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FAQ

01

Are you a factory or trading company?

We are a leading manufacturer of welding machine with 17 years experience and we provide comprehensive welding solutions to our customers


02

Where is your factory located?

HITBOX ELECTRIC LLD. is registered in Wilmington US and our factory is located at 302, Building 13, Hejing Industrial Park, No. 87, Hexiu West Road, Zhancheng Community, Fuhai Subdistrict, Bao'an District, Shenzhen City, Guangdong Province, China.


03

How do you ensure quality control in your factory

Our factory has fully implement ISO 9001 2008 quality management system and we are authorized by many national and international certification systems: 3C, CE emc and America Canada CSA and so on. With 17 years professional manufacturing experience, we assembly the best quality welding machine. We prioritize quality control from start to finish. Our strict quality system and dedicated QC personnel meticulously check the quality at every stage.


04

What is your guarantee policy?

We offer a 1-year guarantee starting from the date the goods are discharged at the destination.


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Free returns or exchanges within 30 days! Money back guaranteed!

Support 7/5

Contact during business hours 6am to 6pm. Monday to Friday. Lifetime customer service and technical support!

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Free shipping on all US orders!